Yggdrasil Necklace

Make sure you choose the right size for Viking Century rings.

INTERNATIONAL SHIPPING

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

LOST/MISSING PACKAGES

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

• United States, United Kingdom, Austria, Australia, Belgium, China, France, Germany, Hong Kong, Hungary, Italy, Lithuania, Netherlands, New Zealand, Poland, Romania, Singapore, Spain, Sweden, Thailand: 7-14 Business Days.

• Canada, Denmark, Greece, Ireland, Malaysia, Norway, Switzerland: 8-21 Business Days.

Max delivery time – 30 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

PACKAGING

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

How do I get a discount code?

Our discount codes are generally sent via promotional emails or through our Instagram page. Don't forget to follow us on social media and to sign up for the Viking Century newsletter for many discounts on Viking Century products.

How do I use a discount code?

Any discount code can be applied at checkout. After you have completed all the information required to place the order, you will be able to enter the discount code, which will be applied instantly.

RETURNS

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vikingcentury.info@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


You can always contact us for any return question at vikingcentury.info@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.